Malcolm Consultancy

Our company was established to provide its Consultancy & Management Solutions and with the vast experience in Talent Development and it has grown into a professional consultancy services company in the commercial and manufacturing sector, satisfying its clients with its sound and effective professional skills.

Malcolm offers full suite of Corporate Management from Management Consultancy, Talent Development and Employees Essential Services. With coverage across Malaysia for all sectors and industries, we understand the needs and speed of today’s business environment. Headquartered in Penang, we are a specialized Consulting Firm whose focus is on establishing a long-term business relationship with all our clients and ensuring expectations are met to the optimum performance.

Our team of specialized consultants work closely with clients across all sectors and industries.

We build long term relationships based on our understanding of the market as a value-added partner, aligned fully with the industry.

We are committed to providing the best Quality, Value and Service to meet our customers’ needs.

We aim to be the most reliable Management Consultancy in the market with an inspired, people-driven, and dedicated approach to serving our valued customers.

Principal Consultant
Ph.D., DBA, MBA, MSc, MPM, B. Eng
Toyota Lean Certified Trainer

Dr Kou Yook-Fat (YF) has an impressive career in MNCs and Public Listed Large Local Companies (LLC) in the field of quality management and industrial operations strategy to human resource development for 40 years. He is Chartered Quality Professional registered with Chartered Quality Institute, UK. A graduate from prestigious Cranfield University in quality management. Certified professionals in Blackbelt Six Sigma (CSSBB), certified quality auditor (CQA), certified quality manager (CQM), certified quality engineer(CQE) and certified quality process analyst (CQPA) with American Society of Quality.

Dr Kou Yook-Fat has been a trainer, consultant since 2008. Has served MNCs in the capacity as Head of Quality Assurance and Senior Operations Manager. Later served as General Manager, Group Strategic Development Director. He was passionate in advanced product quality planning to design and execute new product introduction (NPI) in Ford. Hence, YF graduated with Master of Project Management from University of Southern Queensland and obtained certified associate project management CAPM and project management professional (PMP) qualifications from Project Management Institute, USA. He has immersed with trouble LLCs and successfully provide turnaround strategies. He also graduated from UK prestigious Henley Business School with a MBA and served as CEO for Tertiary Education Institution.

• Dr Kou Yook-Fat in his capacity has delivered zero defect and ‘quality is free’
• Deliver RM 500K profits monthly is the usual commitment

In his tenure as manufacturing professional YF has aided assistance to automotive components manufacturing, transforming time-based cost of quality reporting, and 8D for improving manufacturing performance. He is a leading consultant in engineering productivity with action research experience in TQM, factory and manufacturing cost, new project introduction, Industrial Management tools and techniques.

• Dr Kou Yook-Fat in his capacity has innovate the cost of quality reporting consistent with
prevention-appraisal-failure (PAF) model and rolled throughput yield

• Dr Kou YF has passion in industrial management and gains recognition in the field of
operations management and performance management for MNCs and academic colleges.

• Dr Kou Yook-Fat has transformed companies with its 3-in-1 system thinking, manage
change and balanced scorecard philosophical theories

Accreditation & Recognition

Accreditation & Recognition